// Services Overview
Three Services,
Each With a Specific Purpose
Pulsenet offers three AI services designed to address the most common gaps between having AI ambitions and actually deploying AI responsibly.
← Back to Home// How We Work
Our Methodology
Discovery and scoping
We spend time understanding your actual situation before proposing anything. The scope is co-developed with you and documented before work begins.
Structured delivery
Work is delivered in defined phases with weekly progress notes. No surprises at handover. Issues are raised as they arise, not at the end.
Handover and support
All deliverables are documented for your team's use. A 30-day post-delivery support window is included as standard in every engagement.
// Service 01
AI Workflow Optimisation
RM 1,800
Embedding AI-driven decision support into existing business workflows. Most organisations carry significant manual effort in knowledge work — routine decisions, document handling, data entry, approval routing — that can be meaningfully reduced with the right AI integration. This service starts with structured process mapping to understand where effort goes, then identifies specific automation opportunities, selects appropriate tools, and supports the implementation alongside your team.
The engagement is designed for operations and administrative teams, not technical ones. You don't need an engineering team to benefit from this work. Typical duration is three to five weeks, depending on process complexity.
Key benefits:
- Clearer picture of where staff time actually goes
- Reduced repetitive effort in identified processes
- AI tools configured and tested within your environment
- Process documentation your team can update
- Trained staff who understand the changes made
How the engagement runs:
- 01.Process mapping sessions with relevant team members
- 02.Automation opportunity analysis and tool shortlisting
- 03.Tool configuration and integration testing
- 04.Team walkthrough and handover documentation
// Service 02
Data Engineering & Preparation
RM 2,600
Foundational work that organises, cleans, and structures your data for downstream AI use. This service addresses the most common barrier to AI deployment: data that exists in fragmented systems, inconsistent formats, or without adequate documentation. We conduct a full data inventory, assess quality and completeness, design a pipeline architecture suited to your environment, and produce documentation your team can maintain going forward.
This service works well as a prerequisite before any model development or AI tool integration. Duration ranges from two to six weeks depending on data volume and fragmentation. Suitable for organisations with data spread across spreadsheets, legacy systems, or siloed platforms.
Key benefits:
- Complete picture of what data you hold and where
- Identified and resolved quality gaps
- Pipeline architecture your team can build on
- Technical documentation that won't become outdated
- Readiness for subsequent AI integration work
How the engagement runs:
- 01.Data source inventory and access review
- 02.Quality and completeness assessment
- 03.Pipeline design and cleaning implementation
- 04.Documentation and handover
// Service 03
AI Governance & Ethics Advisory
RM 3,400
A consultative engagement helping organisations develop responsible AI practices. This service is relevant to any organisation deploying AI in customer-facing interactions, HR decision-support, credit assessment, or other high-stakes contexts where bias, transparency, and regulatory compliance matter. We cover bias assessment frameworks, transparency standards, compliance mapping under Malaysian and regional regulations, and internal policy drafting.
The engagement concludes with a governance playbook — a practical document your leadership team can act on, share with regulators if needed, and update as your AI use evolves. Delivery typically runs four to six weeks, including stakeholder workshops and review rounds.
Key benefits:
- Documented governance framework for AI decisions
- Bias assessment process your team can run internally
- Regulatory compliance map for relevant obligations
- Drafted internal policies for review and adoption
- Leadership confidence in your AI practices
How the engagement runs:
- 01.Current AI use assessment and risk profiling
- 02.Regulatory and compliance mapping sessions
- 03.Framework and policy drafting
- 04.Stakeholder review and governance playbook delivery
// Choose the Right Service
Service Comparison
A side-by-side look at what each service covers to help you find the right starting point.
|
Workflow Optimisation RM 1,800 |
Data Engineering RM 2,600 |
Governance Advisory RM 3,400 |
|
|---|---|---|---|
| Best for | Ops teams with manual work to reduce | Orgs with fragmented or poor-quality data | Orgs deploying AI in high-stakes contexts |
| Duration | 3–5 weeks | 2–6 weeks | 4–6 weeks |
| Technical team needed? | No | Helpful but not required | No |
| Primary deliverable | Configured AI workflows + documentation | Data pipeline + quality report + docs | Governance playbook + policy drafts |
| Common starting point? | Yes | Yes | After AI is already in use |
Start here if...
Workflow Optimisation
You have processes that involve a lot of manual, repetitive decision-making or data handling — and you want to understand where AI can reduce that overhead.
Start here if...
Data Engineering
You know your data is spread across systems and formats, and you want to be in a position to actually use it for AI work — or any kind of analysis — reliably.
Start here if...
Governance Advisory
You're already using or about to deploy AI in customer-facing, HR, or financial contexts — and you want a governance framework that holds up under internal and external scrutiny.
// Across All Services
Technical and Professional Standards
Confidentiality
Mutual NDA from day one. No public reference without written consent.
Documented code
Technical work includes documentation your team can read and maintain independently.
PDPA awareness
Data handling conducted with awareness of Malaysia's Personal Data Protection Act.
30-day support
Post-delivery support window included in every engagement.
Not Sure Which Service Fits?
A short conversation is usually enough to figure that out. Reach out and we'll talk through your situation before proposing anything.
Get in Touch