What You Get When You
Work With Pulsenet

Our team has direct experience in data engineering, operations improvement, and AI governance — not just advisory knowledge, but hands-on delivery experience from years of working inside organisations and on client engagements. Ahmad Reza brings operational improvement backgrounds spanning logistics and services. Liew Pei Shan's data pipeline work is grounded in real messy enterprise data. Suresh Kumar's governance expertise comes from legal and policy practice with a direct technology focus.

This depth means we can have substantive technical conversations with your engineering team, operational conversations with your department heads, and governance conversations with your leadership — all credibly and without needing to defer to others.

We stay current with AI tooling without being attached to any specific platform. That matters when the landscape shifts quickly — and it has shifted considerably in the last two years. Our tool recommendations are based on what works for your constraints: your team's capabilities, your data environment, and your budget.

We work with Python-based data pipelines, cloud platforms (AWS, Azure, GCP), no-code AI tools, and process automation platforms — and we're candid when a simpler, non-AI solution would serve you better.

You won't spend time chasing updates or decoding what's being worked on. Weekly written progress notes are included in every engagement. We flag issues early rather than letting problems compound and surface at the final delivery. If something isn't working as expected, we say so.

Post-delivery, a thirty-day support window is included as standard — for questions, clarifications, and minor adjustments as your team starts working with what we've built or documented. After that, ongoing support can be arranged on a retainer basis.

Our pricing is fixed per engagement, not hourly. You know what the work costs before it starts. There are no additional fees for travel within Selangor and Kuala Lumpur. We price our services to be accessible to Malaysian SMEs and mid-market companies — not at the rates of large international firms.

Services start from RM 1,800 for workflow optimisation and reach RM 3,400 for governance advisory. For organisations that require multiple services, we discuss combined pricing during scoping. The goal is a fair exchange for work that delivers clear value.

Every engagement is scoped around concrete deliverables: a documented workflow with implemented AI support, a structured data pipeline with accompanying documentation, or a governance playbook with policy drafts your leadership can act on. We don't deliver vague recommendations — we deliver materials your organisation can use.

Outcomes vary by organisation and context, but clients commonly report clearer data structures, reduced manual effort in specific processes, and more confident internal conversations about AI use after our engagements. We discuss realistic expectations clearly before work begins.